MY10kPlus
my10kplus are loyalty points which can be used in your next shopping. One my10kplus is equivalent to N1.00.
1. How to Earn my10kplus?
- You may win my10kplus as part of our Contests or Promotions.
- For prepaid orders placed using my10kplus, the refund will be credited in the form of my10kplus only in the event of Cancellation/Return.
- Refund will be credited in the form of my10kplus, when correct banking details are not provided at the time of filing a Return Request.
2. Where do I view my my10kplus and check balance?
Sign In >> My Account >>My my10kplus
My my10kplus section shall display the following -
- Current my10kplus balance
- Orders placed using my10kplus
- my10kplus credited for any Contests/Promotions
- my10kplus credited in the event of cancellation/refund
3. What is the validity of my10kplus?
S. No | Types of my10kplus | Validity |
1. | my10kplus that are credited as Refund*/Cancellation for Prepaid orders | Unlimited validity / No expiry date |
2 | my10kplus that you win from ETH10k contests/ promotions | Valid for a period as mentioned under the terms and conditions of the contest/promotion |
my10kplus has an expiry date, which means that they will not be available after a fixed time period.
*In case of Refunds -
Expiry / Validity of my10kplus in the case of Refund of an Order where my10kplus have been used:
- If my10kplus with no expiry date are used for placing an order, the refunded my10kplus would also have unlimited validity.
- If the order has my10kplus with an expiry date that has crossed the time when the refund is processed, the refunded my10kplus would have an expiry date of 15 days from the date of refund.
- If the expiry date of the refunded my10kplus is less than 15 days at the time of refund, corresponding my10kplus will have an expiry date of 15 days.
- If expiry date of the refunded my10kplus is more than 15 days at the time of refund, corresponding my10kplus will have an expiry date mentioned as earlier.
4. How to Redeem my10kplus
a) Login to ETH10k.io using your registered e-mail address and password
b) Select the product you wish to buy and Click on "Buy Now”, then proceed to checkout screen, you will see the number of points already earned in your account under “order details”, choose how may points you wish to apply towards a discount.
c) Click on "Apply" and the amount will be deducted from your total order cost (product cost plus shipping) 5. Can my10kplus be redeemed on all products?
my10kplus are applicable only on selected products.
6. What are the categories which are not eligible to earn the my10kplus?
my10kplus are not issued on promoted gold coins & bars and selected products (electronics).
7. Terms & Conditions.
- my10kplus are loyalty points that are credited to your ETH10k Account, every time you make a purchase.
- One my10kplus is equivalent to N1.00
- You can redeem these loyalty points on your next shopping at ETH10k.
- You can earn my10kplus on listed prepaid orders, as part of contests and promotions.
- my10kplus can be redeemed to make purchases on ETH10k. You can also use my10kplus to make partial payment of the total order value. While placing the order, you can redeem the amount of my10kplus in your account on the Cart page.
- Expiry / Validity of my10kplus in case of Refund of an Order where my10kplus have been used:
- If my10kplus with no expiry date are used for placing an order, the refunded my10kplus would also have unlimited validity
- If the order has my10kplus with expiry date gone past by the time the refund is processed, the refunded my10kplus would have an expiry date of 15 days from the date of refund
- If expiry date of the refunded my10kplus is less than 15 days at the time of refund, corresponding my10kplus will have an expiry date of 15 days
- If expiry date of the refunded my10kplus is more than 15 days at the time of refund, corresponding my10kplus will have an expiry date same as earlier
- my10kplus have an expiry date, which means that they will not be available after a fixed time period.
- In case you have won my10kplus in contests/promotions, then they will be valid for a period as mentioned under the terms and conditions of the contest/promotion.
- You can check your my10kplus balance in My Accounts -> My my10kplus section.
- my10kplus can neither be exchanged for cash nor transferred.
- E my10kplus are not issued on promoted gold coins & bars and selected products (electronics).
- my10kplus is subjected to all terms & conditions including ETH10k's policies.
- >span class="s1">Applicable only on selected products, my10kplus can be availed at the time of order payment.
In case of queries:
Call: +2347019232193
Email Id: engage@ETH10k.io