Our Policies and Rules
POLICES AND RULES
Introduction
ETH10k policies and rules are the common guidelines that create a safe, trusted and fair-trading environment for all ETH10k members. To promote a safe and trusted trading environment, Eth10k.io enforces these polices and rules.
User agreement
This is the most important Eth10k.io policy and rule document. All members are responsible for reviewing and understanding ETH10k policies and the all applicable laws and regulations contained in this legal agreement.
Rules for Everyone
General policies applies/applying to all the Eth10k.io members including, ETH10k’ employees. This section includes rules that protect your privacy and your identity. Learn more about issues like the use of profanity, unsolicited email (spam) etc.
Prohibited and Restricted Items
There are many items that are restricted to be sold/sell online at Eth10k.io, including but not limited to such as liquor, adult content/material, banned items such as ivory etc. Find out in our comprehensive list of banned and restricted items.
Keyword Spamming Policy
This policy is designed to restrict merchants not to abuse brand names as keywords in product listings uploaded on the Eth10k.io to drive attention from the buyers.
Links Policy
This policy is designed to restrict merchants to inappropriately add links in its product listings or online storefront to move traffic away from ETH10k. Merchants are not eligible to be a part of the ETH10k’ affiliate program. Any direct or indirect association with an affiliate will be a violation of policy and shall lead to permanent suspension of the merchant’s account.
Rules about Intellectual Property
Eth10k.io has zero tolerance for any intellectual property violations. Please notify us in case any violation has occurred on Eth10k.io with our knowledge and we shall/will take appropriate action as soon as such violations are brought to our notice. ETH10k’ rules and policies are designed to:
Minimize risks to both buyers and sellers
Support government laws and regulations
Provide equal opportunity to all buyers and seller
Protect intellectual property rights
Provide an enjoyable buying experience
Support the values of the Eth10k.io Community
Please learn more about ETH10k Policies that will help you avoid breaking rules (including the law) and helps you in trading with reliable, trustworthy buyers and sellers.
Violations of policy may result in a range of actions including:
Listing cancellation
Store suspension
Limits on account privileges
Account suspension
Loss of Top-Rated Merchant status
Imposition of Penalty
Prosecution
Imposition of Penalty amount is decided at the sole discretion of ETH10k Limited. This penalty amount is a /Compensation for any default made by the merchant. Note: You may contact Eth10k.io to report violations by using the "Report" or "Contact Us" links found on policy pages.
2. Prohibited and Restricted Items
Following items are not allowed to be sold/displayed online at Eth10k.io Please note that merchants/Sellers are responsible for any legal issues and other liabilities arising if you try and sell these below mentioned items at Eth10k.io. We will cancel the listing(s) of prohibited and restricted items within 24 hours after we come to know about such occurrence.
Adult Material which includes pornography and other sexually suggestive materials (including literature, imagery and other media); escort or prostitution services
Artifacts prohibited for sale
Beta Software
Bootleg/Pirated Recordings
Brand Name Misuse
Bulk marketing tools which include email lists, software, or other products enabling unsolicited email messages (spam)
Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free
Catalogue and URL Sales
Child pornography which includes pornographic materials involving minors
Copies of unauthorized Copyrighted materials whether in electronic or physical form or any other medium which may not be in existence at present
Counterfeit Currency and Stamps
Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms
Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and related items
Embargoed Goods from Prohibited Countries
Endangered species which includes plants, animals or other organisms (including product derivatives) in danger of extinction
Firearms and Ammunitions
Radioactive materials and substances
Government IDs and Licenses which includes fake Ids, passports, diplomas and noble titles
Hacking and cracking materials which includes manuals, how-to guides, information, or equipment enabling illegal access to software, servers, watomites, or other protected property
Hazardous and Restricted Items
Human Parts and Remains
Items Encouraging Illegal Activity – examples include an eBook describing how to create methamphetamine
Miracle cures which includes unsubstantiated cures, remedies or other items marketed as quick health fixes
Copyright unlocking items that includes Mod Chips or other devices designed to circumvent copyright protection
Offensive Material - examples include ethnically or racially offensive material or any literature, products or other materials that:
Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors
Encourage or incite violent acts
Promote intolerance or hatred
Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with criminals
Pre-Sale Listings
Prescription drugs or any kind of online pharmacies which includes drugs or other products requiring a prescription by a licensed medical practitioner
Promotional Item
Regulated goods which includes air bags; batteries containing mercury; Freon or similar substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos, license plates, police badges and law enforcement equipment, lock-picking devices; postage meters, recalled items, slot machines; goods regulated by government or other agency specifications
Replica and Counterfeit Items including imitations of designer goods; items without a celebrity endorsement that would normally require such an association, fake autographs, counterfeit stamps, and other potentially unauthorized goods
Stocks and Other Securities or related financial products
Stolen Property
Wholesale currency which includes discounted currencies or currency exchanges
Any other product or service which is not in compliance with all the applicable laws and regulations whether federal, state, local or international including the laws of the Federal Republic of Nigeria.
Eth10k.io RESERVES THE RIGHT TO MODIFY, UPDATE AND ALTER THE LIST FROM TIME TO TIME WITHOUT ANY PRIOR INTIMATION. TO MAKE SURE YOU ARE AWARE OF ANY CHANGES, PLEASE REVIEW THE LIST PERIODICALLY.
Keyword Spamming Policy
Keyword spamming occurs when merchants place brand names or other inappropriate keywords in a title or description for the purpose of gaining attention or diverting members to a listing. Keyword spamming in listings is not permitted on Eth10k.io. The text sellers place in listings must be directly relevant to the item being sold.
Violations of this policy may result in a range of actions, including:
Product Listing cancellation
Limits on account privileges
Account suspension
Loss of Top-Rated Merchant status at Eth10k.io
Imposition of Penalty
Prosecution
Links Policy
In general, when listing items on Eth10k.io, merchants can include links that are solely intended to provide additional details about the items. That means links should only be used in circumstances when that information can't be included in the listing itself. These links include additional images, technical specifications, manufacturer warranties, and other information that can help buyers make an informed purchasing decision.
Links that point to the Vendor’s Website are also allowed, such as image hosting sites, payment processors or courier companies.
Eth10k.io does not allow links to non-ETH10k sites or content where other items are offered for sale. ETH10k continually reviews links on the site and reserves the right to block any link considered unsafe for our members. As a merchant, please make sure that your listing follows links policy of Eth10k.io. If it doesn't, it may be removed, and you may be subject to a range of other actions, including but not limited to curtailing your selling privileges and/or suspension of your account, may also result in a legal action against you depending upon on the severity of the transgression.
Rules about Intellectual Property
Eth10k.io is committed to protecting the intellectual property rights of third parties and to providing a safe marketplace to trade. Unauthorized use or Infringement of copyrighted material and trademarks are strictly prohibited at Eth10k.io.
ETH10k has zero tolerance for any intellectual property violations. Counterfeits, unauthorized replicas, unauthorized items (such as counterfeit watches, handbags, or other accessories) or unauthorized copies (such as copies of software programs, video games, music albums, movies, television programs, or photographs) are not permitted at Eth10k.io. Unauthorized copies include (but are not limited to) copies that are pirated, duplicated, backed-up or bootlegged. It is illegal to sell unauthorized copies of media.
If the product(s) you are selling bears the name or logo of a company, but it was not made or endorsed by that company, do not list it at Eth10k.io.
Academic software is a software sold at significantly discounted prices to students, faculty members and educational institutions. Do not list academic copies of software at Eth10k.io unless you are authorized to do so as an educational reseller, an educational institution, a student or a faculty member.
Beta software, test software and evaluation software are not permitted at Eth10k.io. Beta, test, and evaluation copies of software are preliminary copies of software distributed by software developers strictly for the purpose of evaluation and troubleshooting.
Do not list "OEM" or "bundled" copies of software at Eth10k.io unless you are selling it with computer hardware. For Context, Original Equipment Manufacturer (OEM), or bundled software, is software that is obtained as part of the purchase of a new computer. OEM software licenses usually prohibit the purchaser from reselling the software without the computer or, in some cases, without any computer hardware.
Bootleg recordings are unauthorized recordings of concerts or live performances. Sellers are not permitted to list bootleg recordings at Eth10k.io. Violations of this policy may result in a range of actions, including:
Product Listing cancellation
Limits on account privileges
Account suspension
Loss of Top-Rated Merchant status at Eth10k.io
Legal action
Pricing Policy
Please note that trust is the most important aspect of trade between buyers and sellers in marketplace and one of the key aspects of trust is fair pricing. For healthy transaction flow at Eth10k.io, we ask you to price your items responsibly. Please note that we are constantly monitoring prices for each merchant at various channels and do not allow you to price your items at higher prices at Eth10k.io vs. other channels such as your own retail store, your own Website (if any) or any other 3rd party retail stores or Websites. You should price your items sold at Eth10k.io to be same as the lowest rate you are selling at elsewhere or even lower, but it should not be more. Violation of our pricing policy may result into warning notices and can also result into account suspension and/or store suspension.
Honesty in Manufacturer’s Recommended Price (MRP)
Please note the trust you build with your buyers will go away if you artificially start showing higher MRP, so that the selling price appears to be much better deal vs. what it actually is. Artificially increasing MRP is strictly prohibited at Eth10k.io and any violation will result into account suspension.
Customer Communication Policy
Sellers/merchants at Eth10k.io are prohibited to engage in direct communication with buyers for any pre-sale, order, payments, shipping, post-sale or returns related matters. Merchants are also not allowed to engage in direct or indirect marketing, communication with buyers at Eth10k.io.
For specific product inquiries, warranties, shipping/delivery etc., ETH10k can intermediate the communication between buyer and sellers. However, sellers/merchants should not be engaged in communication with the buyers. Violations of policy may result in a range of actions including:
Product Listing cancellation
Limits on account privileges
Account suspension
Loss of Top-Rated Merchant status at Eth10k.io
